OUR OPENING TIMES
From 3 to 21 December 2018: 9am /12 pm – 2pm/6pm every day
From 22 December 2018 till 19 April 2019: 9am/6.30 pm every day
From 20 April 2019: 9am /12 pm – 2pm/6pm from Monday to Friday (closed for bank holidays)
then every day as soon as the Galibier pass is open
July and August 2019: 9am / 7pm every day
From 2 to 27 September 2019: 9am /12 pm – 2pm/6pm from Monday to Saturday
From 28 September 2019: 9am /12 pm – 2pm/6pm from Monday to Friday (closed for bank holidays)
Providing a reception and information area with easy access.
Making your projects easier.
Giving you free tourist information about the local area.e) Displaying and sending out information about opening times in at least two foreign languages.
Offering free Wifi access.
Being open at least 305 days per year, Saturday and Sunday included, in peak periods and during events.
Replying to your written requests all year.
Ensuring a permanent welcome service, provided by staff who speak at least two foreign languages.
Ensuring the availability of paper versions of tourist maps and tourist guides.
Giving you access to its trilingual website dedicated to and suitable for consultation via different types of handheld devices.
Providing its tourist information on paper too, translated into at least two foreign languages, relating to:
Annually updating its tourist information.
Displaying the emergency telephone numbers outside.
Displaying the whole tourist offer within its geographical area, to all types of client.
Enabling you to consult the availability of accommodation with ratings.
Handling your complaints and measuring tour satisfaction.
Offering a tourist information service which takes into account new computer and communication technologies (social networks, mobile telephones, geolocation...).
Respecting the quality requirements of the Quality Tourism label.
Making a trip advisor available to help you
Guaranteeing the reliability and up-to-date nature of the tourist information on the local area.